The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Yes, within reason! You are welcome to send us a note with a special size request outside of what we offer. Please note, due to the reclaimed nature of our business we are limited as to what is available in off cuts. No trees are cut to make our products, they are the leftovers from manufacture. If we have it and we can safely ship it to you then we will!
We can accommodate volume requests if we have the stock. It is advisable to contact us well in advance of your target delivery date as it may take time to accumulate your sizes. Prices and lead times vary with volume and availability.
These are natural blocks of solid wood. As such they will continue to crack and check as they acclimate to their new environment. This is 100% normal and adds to their beauty and rustic character. To reduce/ slow cracking keep away from direct heat sources such as fireplaces, radiators or sunny windows. It is also super important that your piece not sit directly on the surface, always keep the rubber bumpers or wool felts on your piece. This allows for the proper airflow around your piece as it acclimates to its new environment.
Can I use them outside?
Yes! But you must indicate it is for outdoor use prior to purchasing as there is an additional cost for outdoor treatment (outdoor clear coat and rubber bumpers are a must). The top and bottom are the most porous and so they need extra coats to make them less likely to take on water. We do recommend they live under cover but have had no complaints from customers who have them out in the elements. Just don't let them sit in standing water or they will discolor over time. They are great for outdoor / shower use!